Free Next Day Delivery With Orders Over £200
Open Mon – Sat, 10:00 – 18:00

Mail-in suits customers anywhere in the UK when visiting Somerset is not practical. Start with your model and fault — you will receive booking reference and packing notes before you ship.

How it works

Complete the Mail-in form to open a ticket on our CRM. Your request is logged from the start, so every detail stays tied to your repair.

We email you straight away with your information summarised and clear instructions for packing and posting your device. After that, we keep you updated by email or by phone—whichever works best for you.

Include your mail-in reference inside the parcel — not only on the outer label.

Mail-in request

Mail-In Repair Form
Start your mail-in repair below
Contact Information

Questions?

Turnaround, warranty scope and what happens if a device is beyond repair — covered on the FAQ.

Open FAQ

Local drop-off

If you are in Somerset or nearby, you can arrange drop-off instead of posting — use Contact to agree a time.

Contact

Ready to ship?

Get your reference first — then pack, post tracked, and keep both halves of the story (your receipt and ours).